Gala Casino Review

Built on a stellar reputation of hosting land-based bingo games in its halls throughout the UK, Gala moved into the online casino space in 2008 backed by licences from the UKGC and GBGA. Offering lavish promotions and a high-roller VIP Club, in addition to being powered by Playtech and several other leading software providers, Gala has grown to become one of the UK’s top online casinos.

However, does this UK-centric online casino tick the right boxes for you? Continue reading our 2018 Gala Casino review to find out - plus we’ve got exclusive Gala bonus information that you don’t want to miss!

Based in Gibraltar, Gala Interactive Limited is a subsidiary of Gala Coral Interactive which is solely focused on developing the brand’s remote gaming presence. The parent company is the Ladbrokes Coral Group - an organisation which has a long history within the gambling industry.

In effect this means that the direct sister sites, although each has kept its own brand identity, are:

● Ladbrokes operates the second largest chain of betting shops in the UK and Europe. Its online platform consists of a cutting-edge sportsbook, casino, live casino, poker room and bingo hall.

● Coral, like Ladbrokes, doesn’t really need an introduction. One of the most established brands in the UK, and now in the online world, Coral has an amazing multi-product platform offering top-notch casino games, live casino tables, sports betting, poker and more.

The Ladbrokes Coral Group is one of the true offline and online heavyweights in the gambling world, so you simply cannot go wrong joining a company with such a fine pedigree and positive reputation.

The predominant software provider is Playtech, which is a good reason in itself to join, as this company is responsible for some of the most outstanding online casino games ever played. Yet, that’s not to cast a shadow over the other top-tier developers such as Blueprint Gaming, NextGen, Barcrest, IGT, Bally, Inspired and Red Tiger Gaming. Gala Casino has a selection from each of these to provide an exciting and diverse catalogue for players.

Gala Casino offers players a choice of 400 instant play slots and games as well as an exclusive own-branded live dealer casino. Among the different gaming categories available are:

Slots are the bread and butter of all online casinos, so it’s no surprise that Gala comes in strong in this department. With Playtech leading the way, ably supported by several other providers, here are just a few of the Gala Casino slots you simply must try:

● Diamond Mine Megaways

● Esqueleto Mariachi

● The Pig Wizard

● Monopoly Mega Movers

● Spartacus: Gladiator of Rome

● Raging Rhino

● Thundercats

● Cleopatra Plus

● Zeus III

● Slots o Gold

● Wolf Run

● Undead Rich

● Deal or No Deal: What’s in Your Box?

● Anchorman

● Money Multiplier

The joy of Playtech slots is that there are quite a few which don’t have fixed paylines, this means if you’re on a budget, you’re still able to play for minimal stakes. Whilst at the top end for the high-rollers, Playtech also has games costing hundreds of pounds. So, Gala Casino caters for every type of player which is awesome.

Gala Casino has a plethora of jackpot games, many of which will make you an instant millionaire, such as:

● Jackpot Giant

● Beach Life

● Batman Vs Superman

● Justice League

● Gladiator Jackpot

You also have Playtech’s fabulous Age of Gods series and the Jackpot King series from Blueprint Gaming featuring titles Naked Gun, Paws of Fury, Top Cat and Diamond Jackpots among others.

Players are not short of options in the table and card games department either. Gala Casino serves up a premium selection of casino classics mixed with new and exciting variants. This is what you’ll find waiting for you:

Premium, Buster, Frankie Dettori’s Magic Seven, Multi Hand, Double Attack, Surrender, American, Switch, 21 Duel, Pro and UK Blackjack.

Penny Roulette, Diamond Bet, 100/1, Frankie Dettori’s Jackpot Roulette, French, American, European, Video Roulette and 3D Roulette.

Red Dog Progressive, Casino Hold’em, Caribbean Stud and Tequila Poker.

Aces & Faces, Jacks or Better, 10s or Better, Pick’em Poker, Deuces Wild and All-American.

Baccarat, Craps, Sic Bo, Pontoon, Rock Paper Scissors, Spin A Win, Hold’em Showdown, Heads or Tails, Dice Twister, Rush Dogs Go, Rush Horses Go and several Scratchcards.

A sign that Gala Casino is not your average run-of-the-mill establishment can be seen in its live dealer casino. Unlike many other casinos, Gala’s live casino is branded with exclusive tables. It’s operated by Playtech Live and you have a choice between European and Asian dealers.

Among the games you can play are:

● Slingshot Roulette (£1.00 - £100)

● Prestige Roulette (£1.00 - £100)

● Speed Roulette (£0.50 - £100)

● French Roulette (£0.50 - £100)

● Exclusive Blackjack (£1.00 - £2,500)

● Football Blackjack (£5.00 - £1,000)

● Baccarat (£1.00 - £1,000)

● Mini Baccarat (£1.00 - £1,000)

● Baccarat (No Commission) (£1.00 - £1,000)

● Baccarat Squeeze (£1.00 - £100)

● Dragon Tiger (£1.00 - £100)

As soon as you wager real money in Gala Casino, you start earning Comp Points. These can assist you in becoming a Gala VIP. The VIP treatment is clearly not open to all players. There are four levels: Bronze, Silver, Gold and Platinum. To be eligible to become a Bronze VIP you must deposit £500 a month and earn 250 Comp Points. For reference, every £10 wagered on casino games = 1 Comp Point. To earn the rank of Silver, you must deposit £2,000 and earn 1,000 Comp Points and Gold requires you to deposit £4,000 and earn 2,000 Comp Points in a month. Platinum is invite only.

Some of the benefits of being a Gala Casino VIP are: a dedicated account manager is appointed to you who is on-call 24/7, bespoke offers and bonuses, exclusive event tickets, special tournaments, up to 20% in weekly cashback, improved Comp Point conversion ratio the higher you climb and faster withdrawals. 

Many UK players are already familiar with the Gala brand so there is an immediate level of trust. Still, this is remote gaming and players rightly want to know that this casino is legit. We can safely say that Gala is 100% legitimate because it holds licences from the United Kingdom Gambling Commission and Gibraltar Betting and Gaming Association. Both of these are respected authorities, so players can feel safe that the casino is well regulated and compliant.

Gala Casino uses 128-bit SSL data encryption software which is a regulation of the UKGC licence and this meets the standards of both UK and EU data protection laws. It also utilises hardened firewalls to reduce the threat of third party attacks, so it’s quite safe to share your data - including financial information - with this casino.

Gala doesn’t offer a sportsbook on this platform. Most likely because the parent company Ladbrokes Coral both operate their own respective brands.

Much the same as the sportsbook - there is no Gala poker room but you are able to play poker as Gala’s sister sites.

The growing number of players preferring to use a mobile device to play their favourite casino games is soaring and as such all operators are putting a far greater emphasis on this aspect of their business. Gala Casino provides a responsive web-based platform which doesn’t require you to download anything. Simply direct your browser in the direction of the casino. Alternatively, you can download the Gala iOS casino app or the Gala Android app if you use one of these devices.

On iTunes, reviews of the app are overall positive with a 4.4 out of 5 rating from 101 reviewers. It offers 300+ slots and games, as well as live dealer tables. Players can claim all the same bonuses and promotions, earn Comp Points and make fast, secure hassle-free deposits and withdrawals.

Getting in touch with Gala Casino is very straightforward regardless of the device or platform you are using. You have multiple channels, including:

There are two ways in which you can email. Firstly, there is a built-in contact form which is accessible via the ‘help’ section or you can send a traditional email to help@galacasino.com. 

Live chat is available 24/7 and it is probably the easiest and quickest way to contact customer support if you have a question. You’ll see the chat button located in the bottom corner (on a desktop) which launches this feature when you need it.

Deposit Options: 

Credit cards, Debit cards, PayPal, Neteller, Skrill, Skrill 1-Tap, Paysafe, ecoPayz.

Credit cards, Debit cards, PayPal, Neteller, Skrill, ecoPayz, Bank transfer

Gala has a withdrawal pending time of 24 hours or less so it is possible to receive your winnings on the same day if you use an e-wallet such as PayPal, Neteller or Skrill. Withdrawals via credit or debit cards take 2 - 5 days once the funds have been released by the casino and expect a bank transfer withdrawal to be between 3 - 5 days.

Conclusion

Gala Casino is a professionally run operation backed by years of experience, in addition to being a part of the mammoth Ladbrokes Coral Group. Put simply, whether you’re a seasoned player looking for a new online casino or a first-time player, Gala is certainly worth a closer look.

It ticks all the boxes as a stellar casino should. The gaming content is good, customer service is exceptional and the bonuses and promotions provide enough incentive for players to keep coming back for more. Why not check it out for yourself and see what you think? You won’t be disappointed!